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1. Introduction

Welcome to Trawelltopia.com (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, Trawelltopia.com (the “Site”), and our villa booking services in Croatia. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

2. Company Information

Trawelltopia.com Bozic Tourism Service d.o.o.

Ulica Kraljice mučenika 12C, 21216 Kaštel Stari, Croatia

Email: mail@trawelltopia.com

Phone: +4917695289399

3. Services Provided

We offer villa booking services in Croatia, including travel-related services. Our services are provided to customers worldwide who wish to book accommodations in Croatia.

4. User Responsibilities

When using our Site and services, you agree to:

• Provide accurate and complete information during the booking process.

• Comply with all applicable laws and regulations.

• Respect the property and rules of the villa you book.

• Not use our Site for any unlawful or prohibited activities.

5. Booking Process

5.1 Making a Booking

To make a booking, select your desired villa and dates, and follow the on-screen instructions to complete the reservation. You will receive a confirmation email once your booking is confirmed.

5.2 Payment Methods

We accept the following payment methods: Credit Card, PayPal, cash.

5.3 Deposit Requirements

You don’t need a deposit.

5.4 Cancellation Policy

Cancellations must be made in accordance with our cancellation policy:

• Cancellations made 60 days before the arrival date will receive a full refund.

• Cancellations made within 60 days of the arrival date will not be refunded.

• Check the specific information on the listing page.

6. Pricing and Payment

6.1 Pricing

All prices are listed in EUR/€ and include applicable taxes and fees. Prices are subject to change without notice, but any changes will not affect confirmed bookings.

6.2 Payment Terms

Full payment is required at the time of booking. If your payment is declined, your booking will not be confirmed.

6.3 Refund Policy

Refunds will be processed according to our cancellation policy. Refunds will be issued to the original payment method within 14 days of the cancellation confirmation.

7. Liability

7.1 Company Liability

We strive to ensure the accuracy of the information on our Site, but we do not guarantee that the Site will be error-free or uninterrupted. We are not liable for any damages arising from your use of the Site or services, except in cases of gross negligence or intentional misconduct.

7.2 User Liability

You are responsible for any damages to the villa during your stay. You agree to indemnify and hold us harmless from any claims arising from your use of the villa or services.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy [link to privacy policy] to understand how we collect, use, and protect your personal information.

9. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.

10. Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of the Republic of Croatia.

10.2 Dispute Resolution Process

In the event of a dispute, you agree to first contact us to attempt to resolve the issue informally. If we are unable to resolve the dispute, you agree to submit to the exclusive jurisdiction of the courts located in Split, Croatia.

11. Miscellaneous

11.1 Changes to the Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

11.2 Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Trawelltopia.com - Bozic Tourism Service d.o.o.

Email: mail@trawelltopia.com

Phone: +4917695289399

Address: Ulica Kraljice mučenika 12C, 21216 Kaštel Stari, Croatia

Thank you for choosing Trawelltopia.com. We hope you enjoy your stay in Croatia!

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